COVID-19 information

In the case of general cancellations, the relevant Austrian Terms of Business for the Hospitality Sector are followed.

Cancellations due to COVID-19 (SARS-COV-2) a full refund of the payment is made.

Irrespective of the time of the cancellation, the conditions of the full refund of the booking are as follows:

– Cancellation within 14 days of arrival is accepted on condition of the provision of a positive COVID-19 test of all the members of the family travelling together.
– In case of the temporary suspension of the operation of the hotel by the authorities or the government.

Further conditions of a full refund for visitors from outside of Austria:

– Government imposed travel bans for tourists or the border being closed for anything other than essential travel.

Cancellation due to a government imposed travel ban and an ensuing border closure must be made in writing within 10 days of the announcement of the closure. In this case, the guest is entitled to a full refund. Unless the guest makes the cancellation within the specified timeframe, the relevant cancellation terms of the Austrian Terms of Business for the Hospitality Sector will be observed.

We strongly suggest taking out a cancellation insurance for the period of the planned holiday.

Welcome to the Kinderhotel Schneekönig

Our hotel is located at 1800 meters above sea level in Falkertsee. If you prefer active recreation, Falkertsee is the best place to visit! The region offers a wide range of sports facilities, and after an exhausting day you have the opportunity to relax in our wellness area. Pure relaxation can be found in our water-world feel, with sauna, steam and whirlpool. Let yourself be pampered and chill out!

In our family restaurant we specialize in Carinthian cuisine,
and we offer our guests a taste of international cuisine

Services of the Kinderhotel Schneekönig

indoor pool, hot tub and sauna

Snow-reliable from December until April at an altitude of between 1,700 and 2,300 metres. Only a few steps (50 – 80 m) to the lift facilities, the two magic carpets as well as the ski school.

“All-inclusive” holidays for the entire family

You and your loved ones are well taken care of all day round: enjoy lavish breakfast and lunch buffets, coffee and pastries in the afternoon and a 4-course dinner with a choice of three different menus. Needless to say non-alcoholic beverages are available all day round at the bar.

Our motto: “When children feel good, parents are happy too”

KinderHotel Schneekönig HeidiAlm BergResort Falkertsee
Schmidt family
A-9564 Patergassen, Falkertsee 55
Tel.: +43-4275-411
E-Mail: schmidtfamilie.schneekoenig@gmail.com